Frequently Asked Questions

Welkom op onze FAQ-pagina, waar we je snelle en uitgebreide antwoorden bieden op veelgestelde vragen. Of je nu vragen hebt over onze producten, ons beleid of iets anders, je vindt de informatie die
je zoekt waarschijnlijk hier.

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Mocht jouw vraag er niet tussen staan, neem dan contact met ons op via deze link of mail naar info@xedor.com

General

When will I receive my order?

Netherlands: Delivery time: 1 business day (order before 23:00)
Belgium/Germany: Delivery time: 1-2 business days
Rest of Europe: Delivery time: 3-5 business days

I want to return my order?

Returns can be easily registered via the return page at the top of the menu bar, up to 45 days after receipt.

Product

How does the Xedor USB stick work on my iPhone (USB-C)?

1) Plug the usb into the iPhone.
2) Open the Photos app.
3) Select the photos to be moved to the usb stick.
4) Click on the square with the up arrow at the bottom left.
5) Scroll down and select ‘Save to Files’.
6) Under the title ‘Locations’, click ‘Untitled’ (if not, click ‘< Browse’ in the top left corner).
7) Click ‘Save’ at the top right.

How does the Xedor USB stick work on my iPhone (Lightning)?

1) Connect the USB stick to the iPhone
2) Once the USB stick is connected, a pop-up notification will automatically appear on your iPhone's screen
3) Click on the pop-up notification to go to the App Store and download the recommended app.
4) Once the app is installed, you can immediately use the USB stick to view, manage, or transfer your files/photos.

Will the Xedor usb stick work on my Pioneer DJ controller?

The xedor usb stick works on your Pioneer DJ controller, provided it is a newer variant that supports a USB stick with exFAT format.

How do I install the Xedor SSD XR75 in my Playstation 5?

On Youtube, the video is called: M.2 SSD Installation for PS5 Console
This video shows step by step how to install the SSD drive.
The video can also be seen on the product page of the Xedor SSD XR75.

Other

I can't find my answer, how can I reach you?

Still can't find your answer after reading our full FAQ page? Please contact us using the contact form or at info@xedor.com.